Privacy Notice

Who we are

Numetrix is the responsible party for personal information collected through this website.

What we collect

When you use our contact form, we collect:

• your name, email address, company name and phone number;
• the service you are interested in, if you choose one; and
• the message you send us.

We also use website analytics to understand how the website is used. This collects anonymous, aggregated information (such as pages viewed and the type of device and browser) and does not use cookies or identify you personally.

How we use your information

We use the information you submit only to:

• respond to your enquiry and discuss the services you are interested in; and
• keep a record of our correspondence with you.

We do not sell your personal information or use it for unrelated marketing without your consent.

Who we share it with

We use trusted service providers to host this website, measure how it is used and deliver your messages to us. They process information on our behalf and only as needed to provide their services.

These providers may store or process information outside South Africa. Where this happens, we rely on providers that are subject to data protection laws or agreements offering a level of protection comparable to POPIA.

How long we keep it

We keep your information only for as long as needed to respond to your enquiry and any follow-up, or as required by law. If you become a client, your information will be handled under our client agreement.

How we protect it

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access, including encrypted (HTTPS) transmission and restricted access to enquiries.

Your rights

Under POPIA you have the right to:

• ask whether we hold personal information about you and request a copy of it;
• ask us to correct or delete your personal information;
• object to us processing your personal information; and
• lodge a complaint with the Information Regulator (South Africa).

To exercise any of these rights, please contact us through the form on our website.

Changes to this notice

We may update this notice from time to time. The latest version will always be available on this page.